Short answers. If yours isn’t here, write to us — a person reads it.
A desk for multi-location operations. One brand, many outlets. HQ WhatsApp is the inbox and the member list. Stamps, top spender, and birthday sit on that same number. Google reviews stay next to the same team. Tagline: One desk for every location.
Executive owners and operations leads who run more than one outlet — F&B, clinic, retail, gym, salon, workshop, hotel, education. Industry is not the filter. Many doors is. A group is optional if you run more than one brand.
A parent over several brands — owner-run holding or an operator. Same screens. Each brand keeps its own HQ number and members. You do not need a Group to run many outlets of one merk.
No. Join QR is daftar only (name, phone, email, birthday, city). They are a prospect until the first approved receipt that meets the brand minimum. That receipt is one stamp.
No. Directions on Maps is intent, not a foot in the door. We do not invent visits, leads, or revenue. Reports are receipts, stamps, and gifts handed over at the till.
Two modes. Maps link: public reviews. Google Business Profile: official list, and a person can reply so it goes live on Maps. A 1-star is still a customer if a person handles it fast. No bot.
No canned “thanks for visiting.” HQ can send Status Stamp / menu copy the brand wrote, after the customer wrote first. A person still owns reviews and the rest of the inbox.
One official Cloud API number per brand — HQ. That number is inbox, loyalty, and later opt-in templates. Branch phones can be watched. Atlas does not reply from the branch.
The brand connects its own Page. Live DMs need the Meta app published. We don’t mix a WhatsApp number with a Facebook ID. Wave A is WhatsApp HQ first.
No. Blast only to people who already chatted or opted in on the HQ number. Export is not a blast list. STOP removes them.
Talk first. Then we set it for the brands and outlets you actually run — not a fake self-serve grid. Use the contact form. A person replies.
Sign up as one brand (many outlets) or a group (many brands). Login stays off until AtlasNow follows up. Then add outlets, connect HQ WhatsApp, print the join QR.
Google posts, ads, weekly ops to-do, and POS auto-approve are roadmap. We don’t sell them as live. HQ Cloud inbox, join QR, stamp / top spender / birthday settings, and the monthly loyalty report are live.
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